Network and Service Investigation

Nexus Telecom provides investigation tools and techniques with which telecommunication service and network malfunctions and degradations can quickly be determined and successfully solved. Based on scientific analysis methods, these investigation, troubleshooting and monitoring tools help to unravel the hidden secrets behind often complex and mysterious service malfunctions.

Business Areas

Nexus Telecom products and solutions focus on these business areas:

Supported Networks

Nexus Telecom products and solutions know how to deal with these technologies:

Service Assurance
Revenue Assurance
Network and Service Testing

Wireless
Wireline
NGN

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Customer Experience

Nexus Telecom solutions reveal true customer experience by providing an end-to-end detailed view on customer transactions and communications.

An integral and complete view combining wireless and wireline service of any kind, through any kind of technology or infrastructure.

The Nexus Telecom portfolio provides you with the eyes and ears to monitor and understand in-depth how your customers experience service quality.

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Solution Portfolio

Nexus Telecom offers a solution portfolio based on three cornerstone pillars:

products and solutions
concepts, methods and techniques
know-how and experience

Nexus Telecom proposes its solution portfolio to effectively study problem cases, to collect and process transaction 'evidence' data, to correlate and combine events, to translate and decrypt transaction details and ultimately, to solve the case and fully restore the respective service quality.

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Our Expertise

What makes Nexus Telecom special, besides its Swiss qualities and way of doing business?

Experts in data aquisition with passive probes or active automated test programms
Experts in data correlation, handling, analysis and presentation
Experts in data transmission protocols, latest network technologies and telecom service concepts

Many network operators and service providers around the globe already benefit from our products, solutions and experience. And through our offices around the world, we are close to help you with your needs for network and service investigations.

Are you experiencing unexpected, mysterious or malfunctioning behavior in your services or networks? Then contact us to find out what we can do for you.

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