NexusVERIFIER – Mobile Data Services

Proactive Service Testing

As new mobile-based Data applications continuously emerge, customer expectations for Mobile Data service quality, availability and performance are increasing.

Detecting inefficiencies and routing errors helps improve the overall quality of the network and Data services, resulting in a positive improvement in the way customers perceive their Mobile Data service experience. Thus service providers require an agile testing process to continuously identify the root cause of service degradations to best ensure a positive customer experience.

NexusVERIFIER provides automatic and continuous Mobile Data service testing functionality to proactively identify service issues before they affect customer service, ultimately helping Mobile Data service providers raise their repeat usage rates, reduce their customer churn and increase their revenues.

Key Benefits

  • Continuous active testing of your Mobile Data services; quickly identify service degradations
  • Fully scalable and automated test solution
  • Centralized network-wide testing; no on-site hardware installations necessary
  • Full service assurance at the lowest total cost of ownership
  • Guarantee a minimum data service quality; improve Mobile Data service usage rates
  • Focus on proactively solving issues rather than reactively locating them
  • Reduce calls to your customer care center; reduce customer churn
  • Assured data revenues through billing verification

NexusVERIFIER Test Suite

NexusVERIFIER provides the most complete service testing portfolio for Mobile Data services. Operations personnel simply automate the NexusVERIFIER testing process, combining all the testing features of the solution through the Test Campaign Module. Continuous round-the-clock testing then ensures that the operations personnel automatically receive results and alarms on network-related issues, enabling them to promptly identify service issues and proactively repair them – limiting or avoiding any service impacts.

NexusVERIFIER provides a unique approach to testing, utilizing the NexusVERIFIER Test Module and SIM Server interfaced at a central point in the network. Testing is possible across the entire network without deploying hardware modules at each location. Similarly, end-user experience is simulated without utilizing valuable air interface resources. Thus the NexusVERIFIER test solution has a significantly lower total cost of ownership, while providing all of the network Mobile Data testing capabilities that are essential for service assurance.

By using roaming partners’ SIM cards in active testing, you can easily verify the roaming Data services your network offers to in-bound roamers. In addition, NexusVERIFIER can be extended to monitor your out-bound roamers’ service quality with the International Roaming Monitoring (IRM) Extension, whereas the Billing Verification Extension enables the accuracy of billing records to be verified against all data service usage CDRs.

Key Features

  • Fully automated active testing of Mobile Data services, including continuous QoS supervision:
    • Supports SMS, MMS, streaming video, FTP, WAP
    • Web browsing (HTTP)
    • Sent and received Emails
    • Audio, video & TV streaming
  • Supports GPRS, UMTS and LTE networks
  • Service creation and response time measurements
  • Verification of various IP QoS profiles
  • Test different APNs
  • Simulate end-user behavior over BSC, RNC or eNodeB simulation directly connected to the core network elements
  • Simulate subscribers based on real SIM cards (i.e. SIM cards from your own and your roaming partners’ networks)
  • Scalable to more than 100,000 Data calls (PDP contexts) per hour
  • Test in-bound roaming with roaming partners’ SIM cards
  • Monitor out-bound roaming (i.e. IRM Extension)
  • Verify billing records (i.e. Billing Verification Extension)

NexusVERIFIER Building Blocks for Mobile Data Service Assurance...
NexusVERIFIER Building Blocks for Mobile Data Service Assurance

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With NexusVERIFIER at MTN in South Africa, Nexus Telecom scores a Winner at the Football World Cup 2010 with Service Verification per Mobile Cell.