Professional Support Services
In today's rapidly changing, and fiercely competitive Telecommunications Market a maximum reliability, responsiveness and capabilities of your network, services, software, and hardware components is essential. Relay on your OSS applications become even more important.
Timely access to your Support Team is vital to the development an ultimate success of our product. There are three ways to obtain support for our NexusMETER product:
- remote access
Premium Service for Premium customers, please contact us to be a part of this Team.
To complement the solutions that Nexus Telecom delivers, Nexus Telecom Professional Services offers a wide range of support of the following services to aid you through all phases:
- Initial planning and sizing
- Technical Support
- Maintenance and upgrade (support and maintenance packages)
Our specialists all have extensive experience and qualifications in the telecommunications software industry, with strong knowledge in both wireless (GPRS/GSM/UMTS) and wireline (IP, VoIP, NGN, PSTN, ISDN, ATM, FR) standards. With our strong partnerships throughout the industry we can ensure that we stay abreast of new market developments as they emerge.
Nexus Telecom Professional Services is dedicated to providing a first-class level of service to all customers, for both on-site and remote support activities. With our network of local VARs and alliances we can offer value-added knowledge to safeguard your market position – wherever you may be in the world.
The highest level of support within the shortest response times – what else would you expect from Nexus Telecom?
We look forward to working with you as one of our ever-growing number of long-term customers. Contact us to establish which level of support would be optimal for your company.
Always close to you
With office locations all over the world, Nexus Telecom is always close to its customers.
29 September 2014
Nexus Telecom partners with Streambow to improve customer experience
Nexus Telecom and Streambow have entered a strategic partnership in recognition of the synergies between Streambow’s Xperience Customer Feedback App and Nexus Telecom's NexusNETVIEW system platform used by numerous telecom network operators worldwide for business and operations support in their fixed and wireless networks.
21 June 2014
Nexus Telecom’s fantastic 4 days at CommunicAsia 2014, Singapore
6 June 2014
Nexus Telecom exhibited at TM Forum Management in Nice this year
3 June 2014
Nexus Telecom and Aito Technologies Launch New Product
Nexus Telecom and Aito Technologies announce plans to bring a joint partner product to the market. This joint partner product is named "Operation Center Adviser", developed exclusively under the Nexus-Aito partnership announced in February 2013, becomes part of the NexusNETVIEW product line.