Professional Support Services

In today's rapidly changing, and fiercely competitive Telecommunications Market a maximum reliability, responsiveness and capabilities of your network, services, software, and hardware components is essential. Relay on your OSS applications become even more important.

Timely access to your Support Team is vital to the development an ultimate success of our product. There are three ways to obtain support for our NexusMETER product:

phone
email
remote access

Premium Service for Premium customers, please contact us to be a part of this Team.

To complement the solutions that Nexus Telecom delivers, Nexus Telecom Professional Services offers a wide range of support of the following services to aid you through all phases:

Initial planning and sizing
Deployment
Training
Technical Support
Maintenance and upgrade (support and maintenance packages)

Our specialists all have extensive experience and qualifications in the telecommunications software industry, with strong knowledge in both wireless (GPRS/GSM/UMTS) and wireline (IP, VoIP, NGN, PSTN, ISDN, ATM, FR) standards. With our strong partnerships throughout the industry we can ensure that we stay abreast of new market developments as they emerge.

Nexus Telecom Professional Services is dedicated to providing a first-class level of service to all customers, for both on-site and remote support activities. With our network of local VARs and alliances we can offer value-added knowledge to safeguard your market position – wherever you may be in the world.

The highest level of support within the shortest response times – what else would you expect from Nexus Telecom?

We look forward to working with you as one of our ever-growing number of long-term customers. Contact us to establish which level of support would be optimal for your company.

Support and Maintenance Service Packages

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