Support and Maintenance Services

Select the value-added services from the Nexus Telecom Portfolio that make the most sense for your organization, from implementation to optimization.

Below are details of our standard service and maintenance packages, customised options are available at your request.

Support Service Platinum Gold Standard
Telephone Support 24 Hrs.
(7 days)
24 Hrs.
(Mo – Fr)
Office hours
(Mo – Fr)
Web Support
Documentation
Software Upgrades
Technical Training -
System Check -
Parallel System -
Operations Audit - -

Please note that not all services are available for all products.
Office hours are local to the respective Nexus Telecom office.

Platinum Support

Includes the entire suite of comprehensive support services offered by the Nexus Telecom specialists – 24 hours a day, 7 days a week.  ► full details 

Gold Support

Entitles your organization to a wide range of support services 24 hours a day, Monday through Friday.  ► full details 

Standard Support

Provides telephone and e-mail support from the Nexus Telecom team of experts during operating business hours, allowing up to eight hours (one business day) response time.  ► full details 

Office Locations

Always close to you

Offices all over the world...

With office locations all over the world, Nexus Telecom is always close to its customers.

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Latest News

11-14 May 2010

Meet Nexus Telecom at booth 82D40 at the SVIAZ Expo Comm exhibition in Moscow, Russia.

2 February 2010

Nexus Telecom is running a TM Forum Solution Webinar about better understanding Customer Experience.

14 December 2009

Nexus Telecom launches new Website and Corporate Identity.

New look-and-feel for Nexus Telecom.....

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