Support and Maintenance Services
Select the value-added services from the Nexus Telecom Portfolio that make the most sense for your organization, from implementation to optimization.
Below are details of our standard service and maintenance packages, customised options are available at your request.
Please note that not all services are available for all products.
Office hours are local to the respective Nexus Telecom office.
Platinum Support
Includes the entire suite of comprehensive support services offered by the Nexus Telecom specialists – 24 hours a day, 7 days a week. ► full details
Gold Support
Entitles your organization to a wide range of support services 24 hours a day, Monday through Friday. ► full details
Standard Support
Provides telephone and e-mail support from the Nexus Telecom team of experts during operating business hours, allowing up to eight hours (one business day) response time. ► full details
Office Locations
Always close to you
With office locations all over the world, Nexus Telecom is always close to its customers.
Latest News
9-10 March 2010
Meet Nexus Telecom at the Asia Pacific Billing and Revenue Assurance conference in Bangkok.
2 February 2010
Nexus Telecom is running a TM Forum Solution Webinar about better understanding Customer Experience.
14 December 2009
Nexus Telecom launches new Website and Corporate Identity.
