Support and Maintenance Services
Select the value-added services from the Nexus Telecom Portfolio that make the most sense for your organization, from implementation to optimization.
Below are details of our standard service and maintenance packages, customised options are available at your request.
Please note that not all services are available for all products.
Office hours are local to the respective Nexus Telecom office.
Platinum Support
Includes the entire suite of comprehensive support services offered by the Nexus Telecom specialists – 24 hours a day, 7 days a week. ► full details
Gold Support
Entitles your organization to a wide range of support services 24 hours a day, Monday through Friday. ► full details
Standard Support
Provides telephone and e-mail support from the Nexus Telecom team of experts during operating business hours, allowing up to eight hours (one business day) response time. ► full details
Office Locations
Always close to you
With office locations all over the world, Nexus Telecom is always close to its customers.
Latest News
30 November 2011
Announcing NexusNETVIEW Mobile Broadband
Nexus Telecom is pleased to announce the release of NexusNETVIEW Mobile Broadband!
9 November 2011
Nexus Telecom hosted a VanillaPlus Webinar about Service Monitoring and Customer Experience Evidence at your Fingertips.
21 July 2011
Success story
NexusNETVIEW boosts Customer Care in Mobile Branchless Banking services.
Excellent service quality of Telenor Pakistan easypaisa mobile banking service.
